Limits apply to services included in your Bupa Digital Family GP and Wellbeing Subscription and services (Bupa Well+ Silver) are subject to availability. Scans and tests are not included. Please check your subscription for details. Access to digital GP from 6am to 10pm every weekday and 8am to 8pm on weekends. Musculoskeletal triage is a 20 minute appointment available from 8am to 8pm everyday with treatment limited to six physiotherapy sessions and access to self-managed plans via Physitrack. Mental Health triage is access to an assessment helpline with treatment limited to 14 therapist sessions, two hours with a personal coach and/or 10 self-managed sessions via SilverCloud.
Bupa Digital Family GP and Wellbeing Subscription (Bupa Well+ Silver) and the My Bupa App are provided by Bupa Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority (FCA). Registered in England and Wales at 1 Angel Court, London, EC2R 7HJ. Its company number is 3829851. VAT Registration Number: 239731641.
The Bupa Digital Family GP and Wellbeing Subscription product and services (Bupa Well+ Silver) are not regulated by the FCA.
The Digital GP, Mental Health and Musculoskeletal services are provided by Bupa Occupational Health Limited who work with American Well Corporation UK Limited (Trading as “Silvercloud”), Spectrum Wellness UK Limited and Physitrack PLC..
Bupa Occupational Health Limited is registered in England and Wales at 1 Angel Court, London EC2R 7HJ. Its company number is 631336. American Well Corporation UK Limited is registered in England and Wales at 124 City Road, London, England, EC1V 2NX. Its company number is 10960422. Physitrack PLC is registered in the England and Wales at 6th Floor 125 London Wall, London, United Kingdom, EC2Y 5AS. Its company number is 08106661.
The Wellbeing Services are provided by Bupa and Spectrum Wellness UK Limited. Spectrum Wellness UK Limited is registered in England and Wales at Huckletree, Ancoats, 9 Great Ancoats St, Manchester, M4 5AD. Its company number is 11815511.
Services are subject to availability and are limited to use in the UK only.
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